Set up Payment Methods

PayUp

Accept and instantly verify payments from buyers with multiple payment methods such as Debit/Credit card and E-wallets. Simply activate your preferred payment methods to start receiving automated payouts with Upmesh’s built-in PayUp Gateway.

Please note that only businesses in Singapore and Malaysia are eligible to apply for PayUp at the moment.

Payment Methods & Rates

When you capture a payment for an order, you will be charged a payment fee to cover the cost of processing the payment. This fee depends on the payment method you have enabled and the buyer has selected. 

Here’s a list of Payment Methods PayUp supports and rates:

Verifying your Identity

To be eligible for PayUp, verify your identity first: 

1. Click on “Verify Now

2. Redirect to KYB form 

3. Once your PayUp application has been approved, you will view the following Success Banner.

4. Activate and Configure your preferred PayUp methods (All PayUp payment method toggles are deactivated by default)

However, if your application has been rejected, you will view the following rejection message. Please reach out to support@upmesh.io for more details or click “Resubmit” your application.

Configuring PayUp Settings
1. Set Checkout Amount

Click on payment method area, to expand

There will be 2 (two) checkout conditions you can select on the dropdown: 

1a. Subtotal greater than

The Total Product amount (excluding shipping fee, bundle deals, discount, buyer credit etc)

1b.Total greater than  

The charge to the buyer (including shipping fee, bundle deals, discount, buyer credit etc). This amount does not include the Buyer Payment Fee that is transferred to them.

2. Set up Service Charge

You may choose to reduce your costs by sharing the partial or full transaction fees with the buyer. There are 2 types of Service Charge to select from. 

2a. Transfer Full Fee 

2b. Percentage Amount

You can refer to table below as a sample of the common percentage used:

View your remaining balance charge in the “Merchant Transaction Fee” section. This Service Charge will display to buyers in the Transaction Details depending on the payment method they select.

Manual Payment

if your preferred payment method has not been integrated yet, here is how you can add your own payment method:

Step 1

On the Payment Setting’s page “Manual” payment section, toggle on the “Offline” option

Tick the box for "Required Payment Proof" to activate the payment proof upload feature, making it mandatory for buyers to provide payment proof. If the box is not ticked, buyers can complete checkout without uploading payment proof.

Step 2. Add Payment Instruction Details

2a. Include different instructions on how buyers can make payment to you. E.g., “Scan QR Code, Paynow to 91234567 or pay to UEN XXXXXXXX.”

2b. Attach your Payment Image (QR code for buyers to scan) by clicking on the “+ Upload” icon > Click "Save" button to proceed.

Additional Remarks

You may include up to 2 Additional Remark lines  in the Buyer Checkout page. For example, “GST (7.41% - inclusive)” to notify buyers that your price is inclusive of GST. 

These additional remarks are applied to all orders from your store regardless of Payment Method. 

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