Edit your carts

We released a new way to manage buyer carts!

This feature allows you to: 

  1. View, edit and approve carts from a single view. Change items in cart, delivery method, add promo codes in one screen. 
  2. Add and remove products from carts in all status, including Pending Verification and Paid. This gives you more flexibility when customers want to add-on items after checkout or when you need to remove items that cannot be fulfilled
  3. Keep track of partial and full manual paid amounts. This comes useful when collecting deposits for new buyers, or doing partial refunds for overcharged shipping.

Editing a Cart

How to use the Paid Amount feature?

Input a paid amount:

When you collect payments from customers outside of the system (e.g. as a deposit or for cart items), you can input a full or partial “Paid Amount” to manually “Mark order as Paid

When the amount paid is not equal to the checkout amount
  • We auto-calculate an outstanding amount and display an action required tag. some text
    • Outstanding amount = checkout value - paid amount  
    • If Outstanding amount > 0, then you should collect additional payment 
    • If Outstanding amount < 0, then you may need to issue a refund

View Carts with the Action Required tag from the Order Management table.
  • This tag flags out orders that require your attention. You can add or remove this tag at any time.
arrow back to top icon