Business Insights

The analytics feature will help you to view key performance metrics and trends over time to help you make data-driven decisions for your business. Only Paid Orders are included in the analytics.

Step 1. Access Business Insights from the menu.
Step 2. Filter your data
  • Select the page(s) that you would like to view insights for
    • Alternatively, select others for carts that are manually created or generated from Catalogue. 
  • Select your desired date range
    •  The data displayed will be based on when the customer added the product to the cart instead of when the customer checked out.
  • Select how you would like to view the trend graph - by Post, Day, Week, Month (depending on your date range selection)

Step 3. View your Performance Metrics 
  • Live Sessions: The number of Live Sessions with that captured sales
  • Items Sold: Number of items sold
    • Unique SKUs: The number of unique selling codes that generated sales
  • Buyers - the number of facebook commenters
    • Members - the number of buyers that logged in to Checkout and can participate in your membership or credits program.
  • Total sales: Total merchandising value sold, before deducting for bundle deals and promo code discounts

Step 4. View your Product and Buyer Insights 
  • Product Insights allows you to view best selling items by sales or by quantity sold. Download the report for the full list of SKUs sold. 
  • Buyer Insights helps you to identify loyal members by highest spending, number of orders or number of items bought. Download the report for the full list of members. [Buyer list coming soon

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